a45 Privacy Policy — How Your Personal Data Is Handled

1. Who We Are

a45 is an online gaming platform operated for Filipino players, accessible at a45.fun. We are committed to protecting the personal information of every player who registers and uses our platform. This Privacy Policy sets out how we collect, use, store, and protect your data in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By creating an account and using the a45 platform, you acknowledge that you have read and understood this policy. If you have any questions about how your data is handled, you can reach our support team using the contact details provided in the footer of this page. We review and update this policy periodically to reflect changes in our practices or applicable regulations.

2. What Information Do We Collect?

When you register for an a45 account, we collect personal information that is necessary to verify your identity and operate your account. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the account verification process, we may also request a copy of a valid government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years old. When you make deposits or withdrawals, we collect transaction-related information such as payment method details, transaction amounts in Philippine pesos (PHP), and timestamps. We also automatically collect certain technical data when you use our platform, including your IP address, device type, browser information, and session activity logs — this data helps us maintain platform security and improve your experience.

3. How Do We Use Your Information?

The personal information we collect is used primarily to operate and manage your a45 account, process your deposits and withdrawals, and provide you with access to the games and features available on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Where you have opted in, we may also use your contact information to send you promotional offers and bonus announcements — you can opt out of marketing communications at any time by contacting support. Your data is also used to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring. We analyse aggregated, anonymised usage data to improve platform performance, but this analysis does not identify you personally.

4. Who Do We Share Your Information With?

a45 does not sell your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and IT infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are required to handle your data securely and in accordance with applicable data privacy laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or when we believe disclosure is necessary to protect the rights, property, or safety of a45, our players, or the public. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified of any such change in advance.

5. How Long Do We Keep Your Data?

We retain your personal information for as long as your a45 account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are typically retained for a minimum of five years in accordance with Philippine anti-money laundering regulations. If you request account closure, we will deactivate your account and cease active use of your personal data, but certain records may be retained for the legally required retention period. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised. If you have questions about specific retention periods for particular categories of data, please contact our support team.

6. How Do We Protect Your Information?

a45 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data privacy obligations. We conduct regular security assessments to identify and address potential vulnerabilities in our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — if you suspect any unauthorised access to your account, please contact support immediately and change your password.

7. Cookies and Tracking Technologies

The a45 platform uses cookies and similar tracking technologies to provide a functional and personalised experience. Essential cookies are necessary for the platform to operate correctly — for example, to keep you logged in during a session — and cannot be disabled. We also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across unrelated third-party websites. For more information about the specific cookies we use and how to manage them, please contact our support team.

8. Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012, you have a number of rights regarding your personal information held by a45. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data where processing is no longer necessary or lawful, and the right to data portability. To exercise any of these rights, please contact our support team using the details in the footer — we will respond to your request within the timeframe required by applicable law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

9. Children and Minors

The a45 platform is strictly for adults aged 21 and above, and we do not knowingly collect personal information from anyone under this age. During registration, all users are required to confirm that they meet the minimum age requirement, and identity verification is used to enforce this. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe a minor has registered on the platform should contact our support team immediately. We take our responsibility to protect minors seriously and actively work to prevent underage access to the platform.

10. Changes to This Privacy Policy

a45 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable laws. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. Your continued use of the a45 platform after any such changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.